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Tiny Tales Storytellers

 Privacy Notice

Our contact details:

Name: Hannah Brailsford

Address: 108 South Avenue, Southend on Sea, Essex SS2 4HU

Phone Number: 07974194333

E-mail: tinytalesstorytellers@gmail.com

Website: www.tinytalesstorytellers.co.uk

 

What type of information we have:

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

 

How we get the information and why we have it:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To communicate, via direct marketing, news and offers pertaining to the service we provide.

  • To communicate contractual information or requested information pertaining to the possibility of a contract, including quotations.

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent; clear consent has been given to process personal data for a specific purpose. You are able to remove your consent at any time. You can do this by contacting Hannah at tinytalesstorytellers@gmail.com

(b) We have a contractual obligation; the processing is necessary for an existing contract or because a request has been made to take specific steps before entering into a contract.

What we do with the information we have:

We use the information that you have given us in order to communicate news and offers on our services.

We do not share this information with any third-party organisations or individuals.

 

How we store your information:

Your information is securely stored in a database.

We keep email addresses for 24 months. We will then dispose your information by permanent deletion from the database, unless otherwise advised.

 

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at tinytalesstorytellers@gmail.com if you wish to make a request.

How to complain:

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113